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The Outlook 10 training course is organized into five 2-hour sessions per week (10 hours/week). The course spans 1 week.
Program Content
Discovering Outlook email
Introduction to the interface and inbox
Organizing and reading messages
Sending and receiving emails
Writing, sending, receiving and replying to messages
Using the CC and BCC fields (carbon copy and blind copy)
Contact management
Creating, modifying and deleting contacts
Creating mailing lists to send a message to multiple people
Attachments and options
Sending and receiving attachments (documents, images, etc.)
Best practices for the security of received files
Additional tools
Using the calendar, tasks, and notes
Appointment scheduling and reminders
Method and materials
A gradual and guided approach, fostering confidence and practice:
Guided computer exercises in small groups
Visual aids and interactive tutorials to help you remember the steps
Individual assistance at each session to consolidate learning
Prerequisites
No prerequisites required
Training adapted for people with no computer skills or those needing a digital refresher course
Proficiency in Outlook is now an essential skill in the professional and administrative world.
For professionals and job seekers
Improving the management of internal and external communication within the company
Access to administrative, commercial or coordination positions
Increase productivity through better organization of emails and calendars
For students and individuals
Use Outlook to keep track of school or work communications
Learn how to manage multiple email accounts in a single interface
Gaining digital autonomy on a daily basis
Suggested additional training
Full office suite : Word, Excel, PowerPoint, Outlook
Digital organization and time management with Microsoft tools
Cybersecurity and online best practices
This training is for anyone wishing to use email effectively , including:
Beginners or people with little experience with computers
Job seekers , seniors or adults retraining who wish to become familiar with digital communication tools
Anyone wishing to better organize their email correspondence and calendar
Restorative Yoga
Restorative yoga focuses on holding passive poses for extended periods, promoting relaxation and reducing stress by engaging the parasympathetic nervous system.
Duration: 45 minutes
Upon completion of this training, participants will know how to:
Send, receive and manage emails independently
Organize their email using folders, filters, and contacts
Manage attachments and mailing lists
Use Outlook's additional features : calendar, tasks, and notes
Acquire good practices for clear and secure digital communication
Certificate issued
A certificate of completion is awarded to participants who have attended at least 80% of the course and passed the final assessments.
Our Outlook course costs CHF 320.
To facilitate access to training, payment can be made in installments according to a plan tailored to your situation. The Geneva Canton's Annual Training Voucher (CAF) can also cover all or part of the course cost .
To find out about eligibility requirements and to receive support in your application, we recommend that you consult your social or employment advisor , who can guide you in the funding application process.